If there’s one thing Aussies love, it’s the barbecue and no barbie is complete without the perfect balance of heat, sweetness, and smokiness that our delectable habanero treat delivers. Give your veggies the edge they deserve, infuse your meats with a tantalizing heat, and add a playful twist to your buns. This sauce is a delightful fusion of smokey and sweet flavours that will leave you salivating. So what are you waiting for? Fire up the barbie and let this all-Australian BBQ hotsauce take your grilling skills to new heights. Prepare for an unforgettable taste adventure that will have you savouring the true essence of an Aussie barbie!
1. Australian customers, regular & express shipping is typically done via Australia Post. In addition, there may be circumstances where alternative postal carriers can deliver a better value service (eg they may be faster). In these circumstances the alternative postal carrier we typically use are Sendle.
2.  Most carriers charge a fixed rate for shipping depending on weight and we can combine postage to save you a lot of money. When we ship by regular post packages typically arrive within a few days to a week. In peak periods they may be slower than this. Express shipping to metro locations is generally means you will receive your parcel the next business day, however occasionally it may take 2 sometimes 3 business days. We provide tracking numbers with orders so you can track your shipments online.
Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the original condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed. Please allow up to 7 days from the date we receive the returned goods for the refund to be processed.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Cancellations
1. Orders may be cancelled at no charge by contacting us via email or phone within an hour of ordering. As all orders are dispatched promptly, we cannot guarantee that cancellations occurring after one hour will allow sufficient time for the order to be removed from the system prior to it leaving our warehouse.
2. Orders cannot be cancelled once it has been dispatched and you will be liable for the full amount of the order and shipping charges.
